Privacy Policy

Last Updated: September 11, 2026

Florida Hauling & Demo, LLC (“Florida Hauling & Demo,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request an estimate, contact us, or use our services.

This Privacy Policy applies to information collected through our website and related customer interactions, including telephone calls, text messages, emails, and project communications. It does not apply to the independent practices of third-party websites or services.

1. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

Contact information. We collect information you provide when requesting an estimate or contacting us, such as your name, email address, telephone number, company name, and service address.

Project information. We collect details needed to understand, estimate, schedule, or perform requested services. These details may include the type of work requested, property conditions, project location, access instructions, preferred dates, photographs, videos, plans, and other information you choose to provide.

Communications. We retain information contained in emails, text messages, form submissions, voicemails, and other communications with us, along with related customer service notes.

Transaction information. When you become a customer, we collect information associated with estimates, agreements, invoices, payments, and service history. When payment is handled through a third-party payment provider, that provider processes payment information under its own privacy and security practices. We may receive transaction confirmations and related billing information.

Preferences and permissions. We may retain records of your communication preferences, consent to receive messages, requests to stop communications, and privacy requests.

Please do not submit Social Security numbers, account passwords, complete payment card details, or other sensitive information through ordinary website forms, email, or text messages.

Information Collected Automatically

When you visit our website, our website and technology providers may collect technical and usage information, including your IP address, browser type, device information, operating system, referring website, pages viewed, interaction events, and the date and time of your visit.

This information may also include an approximate location inferred from your IP address. An approximate location inferred from an IP address is different from a project address you voluntarily provide.

Information From Other Sources

We may receive information from someone authorized to act on your behalf, such as a property manager, contractor, or business representative. We may also receive information when you interact with our business through a third-party listing, advertising platform, social media page, or referral source.

We use this information for the purposes described in this Privacy Policy.

2. How We Use Information

We use personal information to respond to inquiries, prepare estimates, evaluate project requirements, arrange site visits, schedule and provide services, communicate about ongoing work, process billing, and maintain customer records.

We also use information to operate and improve our website, understand how visitors find and use it, evaluate marketing performance, maintain security, prevent misuse or fraud, and resolve questions or disputes.

Where permitted by law and consistent with your communication preferences, we may use your information to send information about our services. We obtain additional consent when required for a particular communication or use.

We may also use information to comply with legal obligations, enforce agreements, protect people and property, and establish or defend legal claims.

3. Cookies, Analytics, and Website Technologies

Our website and technology providers may use cookies, server logs, tags, pixels, and similar technologies.

These technologies may support website functionality, security, preference storage, traffic measurement, and an understanding of which website visits or advertising interactions lead to inquiries.

Where advertising technologies are enabled, they may also help deliver or measure advertising. The information involved may include online identifiers, device information, pages visited, and interaction events.

Some third-party providers may collect information about activity over time and across different websites or online services, depending on the technology and its configuration.

Embedded features, such as interactive maps, videos, or third-party widgets, may connect your browser directly to the provider supplying that feature. The provider may receive technical information, including your IP address, browser information, and the page from which the feature was requested.

Your Cookie and Advertising Choices

You can use your browser settings to block or delete cookies. Blocking certain cookies may affect website functionality.

Where a cookie preference tool is provided on our website, you can use it to manage the choices described in that tool. You may also have advertising choices available through the relevant advertising provider or your device settings.

Browser “Do Not Track” signals do not automatically disable every technology used on our website. Where applicable law requires us to recognize an opt-out preference signal, such as Global Privacy Control, we will process that signal as required.

You can also contact us using the information below to submit a privacy or advertising opt-out request. Some browser-based choices apply only to the browser or device on which they are made.

4. How We Disclose Information

We disclose personal information when reasonably necessary for the purposes described in this Privacy Policy.

Service Providers

We may disclose information to providers that help us operate our business, including website hosting and maintenance providers, customer management systems, communication providers, payment processors, business software providers, and professional advisers.

This may include the website or marketing agency working on our behalf. Such access is for providing services to our business, not for independently marketing unrelated services to our customers.

Project Participants

When needed for your project, we may disclose relevant information to authorized personnel, project partners, contractors, disposal facilities, property representatives, or other parties involved in coordinating or performing the agreed services.

We seek to limit these disclosures to information relevant to the recipient’s role.

Analytics and Advertising Providers

Where the applicable technologies are used, website identifiers and activity information may be disclosed to analytics or advertising providers for the purposes described in the cookies and analytics section above.

The privacy choices described in this policy apply to these disclosures where relevant.

Legal, Safety, and Business Protection

We may disclose information when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect rights, safety, property, or the security of our business and customers.

Business Transactions

Information may be disclosed or transferred in connection with a proposed or completed merger, acquisition, financing, reorganization, sale of business assets, or similar transaction, subject to applicable law and appropriate confidentiality protections.

At Your Direction

We may disclose information when you request or authorize us to do so.

5. Customer Lists and Text-Message Information

We do not sell or rent customer or lead contact lists to other businesses for their independent marketing.

This statement is separate from disclosures through advertising technologies. Depending on the applicable law and the technology involved, certain disclosures of online identifiers or website activity may be classified as a “sale,” “sharing,” or processing for targeted advertising, even when no money is exchanged.

We do not sell, rent, or share mobile numbers collected for text messaging, text-message opt-in records, or consent information with third parties or affiliates for their own marketing or promotional purposes.

We may disclose text-message information to providers that help deliver or manage messages on our behalf, subject to appropriate restrictions, or when disclosure is legally required.

6. Calls, Emails, and Text Messages

Responding to Your Request

When you request an estimate or contact us, we use the information you provide to respond and communicate about your inquiry or services.

Submitting an inquiry does not, by itself, authorize unrelated marketing messages or communications that require separate consent.

Email Preferences

You can opt out of marketing emails by using the unsubscribe instructions in the email or by contacting us.

Opting out of marketing emails does not necessarily stop nonmarketing communications needed for an active project, transaction, requested response, or legal notice.

Text Messages

When you request text communications or otherwise opt in, we may send messages concerning your inquiry, estimate, appointment, project, billing, or customer support.

Marketing text messages, when offered, are subject to any separate consent required by law. Consent to marketing texts is not a condition of purchasing services.

Message frequency varies. Message and data rates may apply.

You can reply STOP to request that we stop texting you. You may also communicate an opt-out request by calling or emailing us. We honor reasonable requests to stop messages as required by law.

For assistance, reply HELP or contact Team@FloridaHaulingDemo.com or (727) 602-6982.

Call Tracking and Recording

Where call-tracking technology is used, we may collect information such as the caller’s telephone number, the time and duration of the call, and the marketing source associated with the call.

If a call will be recorded or transcribed, we will provide appropriate notice and obtain consent where required before recording or transcription begins. This Privacy Policy does not replace any consent required for recording a particular call.

7. Project Photographs and Other Materials

Photographs, videos, plans, and similar materials provided for a project may be used to evaluate the work, prepare estimates, coordinate services, document conditions, and maintain project records.

Providing these materials for a project does not, by itself, give us permission to use identifiable photographs of you or your property in public advertising.

When permission is required for public marketing use, we will obtain it separately.

8. Information Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period depends on the type of information, the nature of the customer relationship, project and warranty needs, accounting requirements, legal obligations, dispute resolution, and other legitimate business needs.

We may retain limited records of communication opt-outs so that we can continue to honor them.

When information is no longer needed, we take steps to delete it or deidentify it, subject to applicable requirements and reasonable backup retention practices.

9. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

No website, internet transmission, or storage system can be guaranteed to be completely secure. Please use care when sending information electronically and avoid including sensitive information that is unnecessary for your request.

10. Your Privacy Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information associated with you.

Depending on where you live and whether a particular privacy law applies to our business and the information involved, you may also have rights to obtain a copy of your information, opt out of certain disclosures or targeted advertising, withdraw consent, limit certain uses of sensitive information, or appeal a decision concerning your request.

To submit a request, email Team@FloridaHaulingDemo.com or call (727) 602-6982. Explain the request and provide enough information for us to identify the relevant records.

We may need to verify your identity or the authority of someone acting on your behalf. We will request only information reasonably needed for that purpose.

We respond within the time required by applicable law. Certain information may be retained or withheld where an applicable exception permits or requires it. If we deny a request, we will explain the decision and provide any appeal instructions required by law.

We do not unlawfully discriminate against individuals for exercising applicable privacy rights.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

A parent or guardian who believes a child has provided personal information to us should contact us so that we can investigate and take appropriate action.

12. Third-Party Websites and International Processing

Our website may contain links to third-party websites, social media platforms, review services, or other independent services. Their privacy practices are governed by their own policies.

We operate in the United States. Our service providers may process information in the United States or other locations where they operate. Applicable privacy protections may differ between jurisdictions.

We handle information subject to applicable legal requirements. Accessing our website does not waive any privacy rights you may have.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements.

The “Last Updated” date identifies the latest revision. When required by law, we will provide additional notice or obtain consent before applying a material change.

An updated policy does not, by itself, authorize a materially different use of previously collected information where additional consent is required.

14. Contact Us

For privacy questions, communication preferences, or personal information requests, contact:

Florida Hauling & Demo, LLC
Email: Team@FloridaHaulingDemo.com
Phone: (727) 602-6982